Freycinet Experience is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your needs, and provide you with a more comfortable experiencing; that’s all.

We will ask you to provide some basic information about yourself (such as your name, mailing address, phone number, credit card number and expiration date) so we can contact you and process your booking. We may also need your gender and age for identification purposes.

Dietary Requirements: These days, many people prefer or are required to follow certain diets. We try to accommodate these choices and needs whenever possible. To accomplish this, your dietary preferences need to be recorded in your booking. This information is then given to your guides and lodge hosts to ensure that your requirements will be met.

Physical and Health Details: We need to obtain information about your age, gender, rain coat size and general health so that we can provide you with the appropriate walking equipment and ensure your personal health and safety.